We want to share an important update regarding the upcoming transition of the Children’s Medical Services (CMS) Plan to Molina Healthcare of Florida, effective October 1st, 2026.

As part of this statewide transition, Molina Healthcare will begin serving members enrolled in the CMS Plan starting October 1st. Molina has shared information intended to support continuity of care and access to Medicaid-covered services during the transition.

Atlantic Care Services is contracted and in-network with Molina Healthcare. Our team has been actively preparing for this transition and will continue working closely with Molina and the appropriate state and CMS representatives to help make the process as smooth as possible for the families and caregivers we serve.

What does this mean for you?

If you or your child is transitioning to the Molina CMS Plan, Atlantic Care Services will continue to be available as an in-network provider. Our priority is to minimize disruptions and support continuity of care throughout the transition.

For our families: If you receive letters, notices, new insurance information, or requests related to the Molina transition, please review them carefully and keep any new plan or identification information available. Molina has indicated that CMS Plan members will receive plan information as part of the transition.

For our caregivers: Please continue providing care and following your normal Atlantic Care Services procedures unless you receive specific instructions from our team. We will communicate directly with you if any updates or actions are needed related to the transition.

We understand that health plan transitions can bring questions, especially when they involve your child’s care. Our goal is to make this transition as seamless as possible and to continue supporting our ACS community every step of the way.

Molina CMS Plan Member Services: (800) 262-0750 (TTY: 711), Monday-Friday, 8:00 AM-7:00 PM local time.

Thank you for continuing to trust Atlantic Care Services with your care. We are grateful to serve our families and caregivers and will continue sharing updates as we move through this transition together.

Open Enrollment is the annual period when Florida Medicaid members can review their current health plan, choose a different managed care plan, or remain with their current plan.

This year, Open Enrollment is the same for all Florida Medicaid regions:

All Regions (A–I): October 1 – November 30, 2026

Any plan changes requested during Open Enrollment will take effect December 1, 2026.

Florida Medicaid members may have different plan options available to them, including Sunshine Health and Molina Healthcare.

Before switching, please contact Atlantic Care Services to confirm that we are in-network with the plan you select.

For more details, visit FLMedicaidManagedCare.com

Need help choosing a plan?

Call a Choice Counselor at 1-877-711-3662.
You can also text ENROLL to 357662 to begin the enrollment process.

We’re here to help guide you through Open Enrollment and make the process as easy as possible for your family!

We know how full your days are. Between driving to visits, caring for patients, and everything in between, it's easy for a clock-in or clock-out to slip through the cracks. And when one does, it can hold up visit verification, which means corrections, follow-up calls, and delays getting your hours processed.

We're making that much easier. ACS is launching automated shift reminders: a quick text to your phone if our system notices a clock-in or clock-out is missing.

How it works

• If a clock-in or clock-out is missing shortly after your scheduled time, you'll get a short text reminder.

• Clocked in on time? You won't hear from us at all. Reminders only go out when something's missing.

• Texts come from 877-778-2175. Save it in your phone as "ACS Shift Alerts" so you always know it's us.

Why it's a win for you

• Help keep your pay on track. Every visit needs a verified clock-in and clock-out. Catching a miss right away means fewer corrections and fewer delays processing your hours.

• Fix it in the moment. A reminder minutes later beats trying to reconstruct a visit days afterward.

• Fewer phone calls. Say goodbye to "we're missing your clock-out from last Tuesday."

• Keeps us compliant. Electronic Visit Verification is required for the visits we provide. Staying on top of it protects the agency and the steady work that comes with it.

Just text us back

Already clocked in? Visit changed or cancelled? Reply to the text and our team will see it and help sort it out. (Please don't include patient health information in your replies.)